( Real incident)
Do not feel your Hard Earned money is safe in ICICI Bank, A major Security flaw in Icici bank system cost me loss of 82000/-
Its an incident of 31st December2017, A fradulent had withdrawal rs 82000/- from ATM,and has changed my credentials without my consent Like changed my email id, request of daily transection limit,issue a new Atm card, Aadhar card updation etc, after all this bank got so serious and has shown its all integrity towards it and misguided me in giving wrong destination of ATM withdrawal. As per bank withdrawal had been taken place at 2.04 pm at Vasant Nagar Delhi while I got the msg 6.00pm in the evening.
While investing in person I found that the said Atm has been closed for last 4 months, I informed this to the bank and asked the location but after 25 days of report than only bank could identify the right location of ATM is Sarita Vihar Delhi.
On this note as i have lodged an FIR at Vasant kunj will not be effective further more considering the location so they will have to transfer the case to the current crime location station and this thing will further take some days or month in process of transferring the case. Bank has no answer of my query, bank is only giving excuse that might have shared my ATM pin to someone and someone has hacked my phone by dint of which i was getting msgs was, wow, i wanna ask this bank that whose resposiblity is this. I didnt get any OTP or any other thing lest i share this to anyone.
While going through the case i got to know that there is nothing like security of your hard earned money in ICICI Bank.
Please do not keep yourself in dark thay your hard earned money is safe ICICI Bank because any one can ditch you at any point of life as icici bank is having a major security flaw in their system. Anyone has screw your money any day and bank will revert you on blaming that its your fault we cant help.